Rarely Heard Voices

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Eighth Annual Global Leaders’ Gathering

Get ready to embark on a thrilling journey at our gathering, where knowledge, connections, and memories await!

Monochrome images represent guests who've sadly withdrawn, however, are keen to be in touch with everyone.

Contact Information

The Two Natalies

For all questions on the day reach out to Natalie or Natalie . We’re here to assist you every step of the way!

Natalie Quinn Natalie Gillon

Monday, September 11th at Asprey London, W1

6:00 pm to 9:00 pm, Champagne, Canapés and Conversation

Experience the magic of the Eighth Annual Retail Leaders' Gathering Evening Reception. Prepare to mingle, network, and witness the sparks of innovation fly in the heart of London.

Tuesday, September 12th at The Soho Hotel, London W1

8:00 am to 8:30 am, Breakfast

8:30 am to 5:00 pm, Programme

Leaders learn from leaders. Brace yourself for an extraordinary day at the Eighth Annual Retail Leaders' Gathering by Rarely Heard Voices. We'll explore ground-breaking insights, engage in riveting discussions, and unlock a treasure trove of knowledge to empower your retail endeavours.

Bicester Village with memBrain and the Rarely Heard Voices community (9 September - 30 November)

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Get ready to embark on a thrilling journey at our gathering, where knowledge, connections, and memories await!

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Running Order:

8:30 am to 8:35 am:
- Welcome (5 mins)
8:38 am to 9:03 am:
- memBrain: Liz Heller and Ken Hertz in conversation with Johan Jervøe and Arman Naféei (25 mins)
9:06 am to 9:26 am:
- Catherine Mathivat and Jacques Vergnaud, of Les Deux Magots, France, in conversation with Nathalie Delin (20 mins)
9:29 am to 9:54 am:
- Doug Tiffan, Head of Worldwide Apparel, Fashion Solutions, Amazon, USA (25 mins)
9:57 am to 10:17 am:
- RETa.iL Chris Elias, Founder of Deputy (20 mins)
10:20 am to 10:35 am:
- Coffee Break 1 (15 mins)
10:38 am to 11:03 am:
- VP Sharma, Chief Executive Officer, MAP, INDONESIA (25 mins)
11:06 am to 11:13 am:
- RETa.iL Lana Hopkins, Founder and Chief Executive Officer, some.place, in conversation with Barry McGeough (7 mins)
11:16 am to 11:26 am:
- Natural Break 1 (10 mins)
11:29 am to 11:49 am:
- Reema Batta, Chief Marketing Officer, Heyday, USA in conversation with Tina Sharkey, USA (20 mins)
11:52 am to 12:17 pm:
- Amanda Edelman, Gen Z Chief Operating Officer, Edelman in conversation with Jackie Cooper, Senior Advisor and Chief Brand Officer at Edelman (25 mins)
12:20 pm to 1:00 pm:
- Lunch Break (40 mins)
1:03 pm to 1:15 pm:
- TRUST
- Vote of Thanks
- Gifts from community Members (12 mins)
1:18 pm to 1:43 pm:
- Purva Gupta, Founder and Chief Executive Officer, Lily AI, USA in conversation with Cassandra Bergsland, Director of Omnichannel at John Lewis and Partners, UK (25 mins)
1:46 pm to 2:01 pm:
- RETa.iL Stuart Ford, President, Dropit, UK, and Ula Nairne, Chief Revenue Officer of Arendai, USA in conversation with Ken Pilot (15 mins)
2:04 pm to 2:24 pm:
- RETa.iL Richard Jones, Chief Revenue Officer, Wunderkind, in conversation with Raine Peake, Interim Head of Ecommerce and Performance Marketing (20 mins)
2:27 pm to 2:37 pm:
- Natural Break 2 (10 mins)
2:40 pm to 3:00 pm:
- Neil Clifford, Chief Executive Officer, Kurt Geiger Group, UK (20 mins)
3:03 pm to 3:18 pm:
- Coffee Break 2 (15 mins)
3:21 pm to 3:41 pm:
- memBrain: Ken Hertz and Liz Heller in conversation with Joel Cadbury (20 mins)
3:44 pm to 4:09 pm:
- Nicolas Loufrani, Chief Executive Officer, The Smiley Company and his father, Franklin Loufrani in conversation with Lisa Shapiro (25 mins)
4:12 pm to 4:32 pm:
- Annette Lund, Chief Executive Officer, Promenaden, Norway in conversation with Petra Rosengren, General Manager Benelux & Nordics for Dior (20 mins)
4:35 pm to 4:38 pm:
- Closing Remarks (3 mins)

Contact Information

The Two Natalies

For all questions on the day reach out to Natalie or Natalie . We’re here to assist you every step of the way!

Natalie Quinn Natalie Gillon

Dietary Requirements

We want to ensure your culinary experience is just as memorable as the Leaders’ gathering itself. If you have any dietary requirements, if you have any dietary requirements please tell us ASAP, and our amazing Sarah Smyth will make sure your needs are catered to. Email Sarah.Smyth@rarelyheardvoices.com and consider your taste buds in safe hands!

Dress Code

Unleash your inner fashion guru and join us in the stylish realm of 'Conference Casual.' This dress code strikes the perfect balance between comfort and professionalism, allowing you to express your unique style while keeping things relaxed and engaging.

Hotel Reservations

We've gone the extra mile to secure exclusive discounted rates for the Leaders’ gathering attendees. Snag your room at The Intercontinental Hotel, 1 Hamilton Place, London, W1J 7QY by clicking here. Remember, these discounted room-rates are available on a first-come, first-served basis, so act fast to ensure your luxurious stay. The Intercontinental Hotel offers the best-discounted rate available, less than the prevailing rate, at the time the reservation is made. Alternatively, if The Soho Hotel, 4 Richmond Mews, London, W1D3DH, suits your fancy, click here to secure your discounted room. The Soho Hotel, and its group properties, are offering 15% off the prevailing rate. Please quote “Rarely Heard Voices” at the time of booking to be entitled to the preferential rates. The same rule applies - early birds get the best nest!

Transportation

We've got you covered when it comes to getting around town.

For The Soho Hotel, 4 Richmond Mews, London, W1D3DH:

Click here for directions.
Conveniently located just a three-minute walk from the Dean Street Exit of Tottenham Court Road Tube Station. Easy access awaits!
On-street parking is available, and if you prefer a nearby car park, look no further than Q Park, Poland Street, London W1F 7NQ. Find more information here.

For Asprey London, 36 Bruton St, London W1J 6QX:

Click here to find your way.
Just a delightful seven-minute stroll from Bond Street Tube Station, immersing yourself in luxury surroundings has never been easier.
On-street parking is available, and if you're in need of a nearby car park, Care Park - Grosvenor Hill Car Park at 21 Grosvenor Hill, London W1K 3QQ, is the ideal choice. Discover more details here.

Johan Jervoe
Global strategy
Bicester Village

Jeff Streader
Founder and Managing Director
Go Global Retail
USA

Jennifer Malone
Director
Cowen and Company LLC
USA

Laurie Champagne
Chief Marketing Officer
Dripz Inc.
USA

Phil Mickler
Chief Operating Officer
ME+EM Ltd

Joel Cadbury
Founder
Beaverbrook
United Kingdom

Moses Rashid
Chief Executive Officer & Founder of The Edit LDN - a Global Omnichannel Marketplace for Sneakers, Streetwear & Luxury.
The Edit Ldn

Matthew Mueller
Chief Executive Officer
Knot Standard
USA

Neil Clifford
Chief Executive Officer
Kurt Geiger Ltd
United Kingdom

Mie Bjerke
Fashion Director
Steen & Strøm
USA

Inssaf Najid
Business Development Specialist
Fawaz Alhokair
USA

Karen Peters
Global Head of Retail & Store Development
ALO Yoga
USA

Martim Avillez Oliviera
Chief Executive Officer Europe
ESW
Portugal

Nicolas Loufrani
Chief Executive Officer
Smiley
France

Duncan Tennent
Director of Strategic Partnerships
Seasalt
United Kingdom

Deborah Patton
Managing Director
The Robin Report
USA

Sian Westerman
Advisor
The Lane Crawford Joyce Group
United Kingdom

Matt Hilgeman
Managing Director – International
Anthropologie
United Kingdom

Petra Rosengren
General Manager
Christian Dior Couture
Netherlands

Ryan Goldston
Co-founder
Athletic Propulsion Labs
USA

Lauren Brindley
Group Vice President /GMM – Beauty & Personal Care
Walgreen Co
USA

Ken Pilot
Founder
Ken Pilot Ventures

George McNeil
Managing Director, Retail Division
Johnsons of Elgin
United Kingdom

Deepti Manjee
Managing Director, Beauty & Wellness
TD Cowen Investment Banking
USA

John Rigas
Chairman
Sciens Capital Management
USA

Lisa Shapiro

United Kingdom

Gavin George
Chief Executive Officer
Alteri Investors

Maria Hollins
Joint Managing Director
Ann Summers
United Kingdom

Erwin Reid
Senior Vice President, International Restaurant Development
Chick-fil-A
USA

Cassandra Bergsland
Director of Omnichannel
John Lewis & Partners
United Kingdom

Christine Kasoulis
Business Unit Director – Clothing Home & Furniture
Sainsbury's Supermarkets/Argos
United Kingdom

Liza Canneford
Director of Private Labels
YOOX NET-A-PORTER GROUP

Andrew Xeni
Founder and Chairman
Nobody's Child

David Wilkinson
Executive Director
Steen & Strøm
Norway

Arman Nafeei

USA

Adam Fenwick
Executive Director
Fenwick
United Kingdom

Marcus Hardman

United Kingdom

Jackie Cooper
Global Chief Brand Officer & Senior Advisor
Edelman
United Kingdom

Martin Byrne
Chief Commercial Officer
Monica Vinader
UK

Theo Sheppard
Chief Commercial Officer
Loaf
United Kingdom

Irving Tajfel
President & Founder
NEON Corp.
Canada

David Westhead
Former Managing Director
Birkenstock asia

Kenneth Fung
Executive Director, Commercial International & Operations Finance
URBN
United Kingdom

Reema Batta
Chief Marketing Officer
Heyday
USA

Thomas Kremer
Vice President International Franchise development EMEA
CKE Restaurant Holdings
Spain

Carine Pin
Head of Business Development
Bluebell Group
Hong Kong

Emma Wisden
Chief Executive Officer
URBN
United Kingdom

Joey Shiloach
vp designer
vintage havana
USA

Jose Gomez
Chief Development Officer
ETAM Groupe
France

Annette Lund
Chief Executive Officer
Promenaden Management (Promenaden Fashion District / Steen & Strøm department store)
Norway

Daniel Rodriguez Castejon
Head of Market Research
El Corte Ingles
Spain

Matthew Primack
Senior Vice President
Fanatics, Inc.
United Kingdom

Heidi Packer

USA

Ken Hertz
Founder
Membrain LLC
USA

Jennifer Voight
Director, Enterprise Sales
Lily AI

Ravi Thakran
Chairman
Turmeric Capital

Philip Mountford
Chief Executive Officer
Hunkemoller
The Netherlands

Purva Gupta
Co-founder & Chief Executive Officer
Lily AI
USA

Ciaran Long
Chief Financial Officer
AKA Brands
USA

Adam Beaumont-Brown
Founder
Orlebar Brown
United Kingdom

Raine Peake

United Kingdom

Susan Sams
Chief Officer - Strategic Development & Communications
The Lane Crawford Joyce Group
China

Chris Elias
Co-founder/CEO
Deputy Network
USA

Liz Heller
Managing Partner
Membrain LLC
USA

Richard Cristofoli
Chief Customer Officer
Freemans Grattan Holdings
USA

Suzi Avens
Head of Jaeger
Marks and Spencer
United Kingdom

Uri Reiss
Chief Executive Officer
911 Fashion
Israel

Jane Boardman
Chief Executive Officer
M&C Saatchi Talk
United Kingdom

Nilesh Ved
Chairman
Apparel UAE
United Arab Emirates

Stanley Silverstein
Chief Commerical Officer
WHP Global

Brent Cashell
Vice President, Store Development and Design EMEA Region
Starbucks
United Kingdom

Jason Losco
Chief Development Officer
Wellbiz Brands

Beth Butterwick
Chief Executive Officer
Jigsaw
United Kingdom

Armando Dollero
President
Shasa
USA

Efsun Yilmaz
Deputy General Manager, E-commerce,
Boyner Büyük Mağazacılık,
Turkey

Matt Alexander
Founder
Neighborhood Goods

Jack Haddad
President
Haddad Brands
USA

Alessandro Caruso
Vice President International
La Vie En Rose
USA

Kasia Gaborec-McEvoy
Founding Director
My Name is Ted

Angela Farrugia
Founder
Brand X Society
United Kingdom

Fraser Brown
Retail Director
Heathrow Airport
United Kingdom

Iain Burton
Chairman and Chief Executive Officer
Aspinal of London
UK

Darren Poulter
Chief Commercial Officer
Smiley
United Kingdom

Amanda Edelman
Chief Operating Officer
Edelman
USA

Madam Sima
Founder & Chairwoman
Apparel Group
United Arab Emirates

V.P. Sharma
Founder & Chief Executive Officer
PT. Mitra Adiperkasa Tbk
Indonesia

Stephen Owen
International Director and Strategic Partnership
Next Plc
United Kingdom

Doug Tiffan
Head of Solution Strategy for Fashion & Apparel
Amazon Web Services
USA

Jacques Vergnaud
Brand General Manager
Les Deux Magots
France

Brianna Barros
Director of Business Development
Wunderkind
USA

David Blakeney

UK

Joel Teitelbaum
Chairman and Chief Executive Officer
iStore
Canada

Scott Mendelson

USA

Lana Hopkins
Co-Founder & Chief Executive Officer
Some.Place
Australia

Ian McGarrigle

UK

Danny Harris
Co-President & Chief Executive Officer
ALO Yoga & Bella+Canvas
USA

Jeremy Stakol
Group Investments & Acquisitions Director
Next PLC.
United Kingdom

Michael Marth
Chief Operating Officer, International
URBN
United Kingdom

Toufic Kreidieh
Executive Chairman & Group Chief Executive Officer
BFL Group

Gwynn Milligan
Chief Executive Officer
JoJo Maman Bébé
United Kingdom

Iain Nairn

Canada

Alyssa Zigarelli
General Manager
The Children's Place
USA

Martin Newman
Board Advisor
Marketplacer
United Kingdom

Vineta Bajaj
Group Chief Financial Officer
Rohlik Group
United Kingdom

Nathalie Delin

France

Mark Conway
Chief Operating Officer
Max Fashions
Dubai

Helen David
Chief Merchandising Officer
Kurt Geiger
United Kingdom

Mariya Dykalo Burton
Creative Director
Aspinal of London
United Kingdom

Susanne Given
Non Executive Chairman
hush homewear ltd
United Kingdom

Rob Feldmann
CEO
Brandalley
United Kingdom

Hui Chan
Managing Director
Bain Capital Private Equity
United Kingdom

Stuart Ford
President & Chief Operating Officer
Dropit
United Kingdom

Richard Jones
Chief Revenue Officer
Wunderkind
United Kingdom

Arabella Turek
Co-Founder and Chief Operating Officer
Petit Pli
United Kingdom

Santiago Dollero
Creative Director
Pony boy
United States of America

Adam Goldston
Co-Founder and Chief Executive Officer
Athletic Propulsion Labs
USA

Tina Sharkey
Entrepreneur-in-Residence
USC Iovine and Young Academy
USA

Cui He
Executive Director
SHEIN
United Kingdom

Catherine Mathivat
President
Les Deux Magots
France

Daniel Pickering-Fletcher
Head of Retail and Client Services
Orlebar Brown

Barry McGeough
President
Ponto Footwear
United States

Jill Butterworth
Partner
Rarely Heard Voices
United Kingdom

Dr. Yassine Sibari
Managing Director Ralph Lauren Co Middle East,
Chalhoub Group & Étoile Group,
Dubai

Robyn Shreiber
Vice President Food Service
J&J Snack Foods Corp
USA